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Part 1 – Upgrade Overview and Project Planning
Written by: Jeremy
Kadlec of Edgewood
Solutions - February 27, 2003
This article is the first of a multi-part series detailing
the SQL Server Upgrade process from the technical, logistical
and business perspective. In the coming weeks, expanded articles
will be published in the following areas:
- Part 1 – Upgrade Overview and Project Planning
- SQL Server 6.5 and 7.0 Critical Upgrade Decisions and Redundant
Upgrade Architecture
- SQL Server 6.5 and 7.0 Upgrade Checklist and Application
- Access Upgrades to SQL Server 2000
- Upgrade from SQL Server 2000 to Yukon
- Sybase, Oracle and Data Upgrades to SQL Server 2000
- Post SQL Server 2000 Upgrade Recommendations
Introduction – SQL Server Upgrades
As the DBA in your organization, you are central to the success
of the SQL Server environment. In the case of a system
upgrade, you need to act as a ‘driver’ for an upgrade project
to ensure success based on your technical expertise and role
in the organization. Over this multi-part series, these articles
will outline proven and recommended best practices for the upgrade
process. This process is detailed from both technical and logistical
perspectives which are both critical to the success of the project.
Needless to say, upgrading to SQL Server 2000 can be a daunting
task based on the criticality of the systems, level of coordination
and technical planning. As such, the series of articles will
provide valuable explanations, charts and graphics to best illustrate
the points to assist you in the project. With this being said,
be prepared to work with new team members, wear new hats and
resolve challenging issues in the course of upgrading to SQL
Server 2000.
The motivation for this article is the realization that in
many companies applications are in place, but the right tool
for the job is not being leveraged. Too often, piece-meal applications
are supporting business critical functions that cannot be leveraged
to save time nor generate revenue. To further elaborate:
- Companies are still running SQL Server 6.5 and limping along
by having IT staff spending hours resolving server down, corruption
and data integrity problems with minimal user productivity
- Microsoft Access has grown from a desktop database to a
department of users that are severely stressing the database
ultimately leading to corruption and frustration
- 3rd party Applications need to be upgraded in order to leverage
new functionality released by the vendor and needed for the
business
- Microsoft Excel is being used to run business critical functions
and important data is scattered across the organization and
is sometimes mistakenly lost
The bottom line contribution by the DBAs for the business is
to improve efficiency and accuracy for the user community as
well as save time and money for the business. The DBAs win by
being able focus on more challenging IT projects on the latest
and greatest technology. I am sure you can agree this is a WIN-WIN
scenario for everyone involved.
Business Justification - SQL Server 2000 Upgrade
For those companies that have not migrated existing servers
to SQL Server 2000, the rewards certainly outweigh the effort.
The level of effort may be moderate to high, but the overall
platform stability and feature rich capabilities of SQL Server
2000 are unprecedented. As a DBA, your ultimate responsibility
is to ensure your systems are available to support the business
needs to include the proper platform to efficiently and accurately
process the transactions in a cost effective manner. Below outlines
the Business Justification to leverage SQL Server 2000.
| Business Justification |
| ID |
Justification |
Supporting Information |
| 1 |
Total Cost of Ownership3 |
- Total Cost of Ownership (TOC) lower than any other
DBMS in the market
|
| 2 |
System Performance3 |
- Unprecedented System Performance for both OLTP and
OLAP environments
- Improved ability to scale up and out by leveraging
expanded hardware resources
- As much as 64 GB of Memory and 32 Processors
|
| 3 |
Microsoft Support |
- As SQL Server 6.5 ages, Microsoft is providing less
support for the product and will eventually have few
Support Engineers available to address critical needs
- Currently, if you have a business critical issue with
SQL Server 6.5, the typical Microsoft Support recommendation
is to ‘Upgrade to SQL Server 2000’
|
| 4 |
Regulated Industry Requirements |
- Upgrading to SQL Server 2000 becomes especially important
for companies in regulated industries that may require
a several year data retention period
- Relying on SQL Server 6.5 for the short term may not
be an issue because staff is familiar with the technology
|
| 5 |
DBA Support |
- In five years, finding individuals to administer SQL
Server 6.5 will be difficult and not attractive to DBAs
who are typically interested in the latest and greatest
technologies
|
| 6 |
Level of Automation |
- The level of automation from the SQL Server tool set
- Enterprise Manager
- Query Analyzer
- Profiler
- Data Transformation Services (DTS)
|
| 7 |
New Capabilities2 |
- Analysis Services
- DTS
- XML Integration
- Optimizer Enhancements
- Functions
- DBCC’s
- Log Shipping
- New Replication Models
- Full Text Indexing
- Database Recovery Models
- Linked Servers
|
| 8 |
Third Party Products |
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Building the Upgrade Project Plan
An Upgrade project that is critical to the business requires
project planning in order to efficiently and accurately complete
the project. Due to the sheer size of the project and the number
of individuals involved, completing the project properly becomes
more of a challenge. Although this can be challenging, as the
DBA you are the cornerstone of the SQL Server environment. You
can take on this project to benefit the company and showcase
your skills to demonstrate that you can take on more responsibility.
In order to break down the SQL Server Upgrade project, a DBA
must:
- Identify the major project phases1

- Expand the project phases to granular tasks in the proper
sequence1

- Determine time frame and responsibility per task1

- Incorporate meetings, sign-off and hyperlinks to existing
information into the plan1

The next section of the article provides a fundamental outline
of the Upgrade Project Phases for the SQL Server 2000 project
which can serve as a starting point for the Project Plan.
For additional IT Project Management information, be on the
lookout for a Project Management eBook from Jeremy Kadlec in
the summer of 2003.
Upgrade Project Phases
In order to properly address the SQL Server 2000 Upgrade, it
is necessary to setup a project plan with the necessary components
for your environment. Below outlines a set of recommendations
for the upgrade project plan. Can be further broken down with
dates and time frames
| Upgrade Project Phases1 |
| ID |
Phase |
Description |
| 1 |
Requirements Analysis |
- Setup a comprehensive Project Plan with tasks granular
enough to assign to a single individual on the project
- Hold a Kick-Off Meeting to properly start the project
- Determine Upgrade Date and Time with the associated
Downtime
- Determine the Upgrade Freeze and Thaw Dates for Testing
Purposes
- Setup Roles and Responsibilities in order to establish
Project Accountability
- Submit a Change Management Request to notify key players
in the corporation
- Determine SQL Server Hardware Needs via Capacity Planning
(disks, memory, processors, etc.)
- Sign-Off – Requirements Analysis
|
| 2 |
Design and Development |
- Build an Upgrade Checklist to determine time frames
and proposed processes to complete the Upgrade
- Test the Upgrade Checklist and verify the results
- Communicate the process to the team especially in
terms of configurations
- Sign-Off – Upgrade Methodology
|
| 3 |
Functional, Integration, End User and
Load Testing |
- Setup a Test Environment to include the necessary
SQL, Middle Tier and Web Servers as well as a Client
PC; these machines should be configured as closely as
possible to the Production Environment to ensure project
success
- Implement a Load Testing Tool
- Build Test Plans for Functional, Integration, End
User and Load Testing
- Complete Functional, Integration, End User and Load
Testing
- Manage the Testing Exceptions until Completion for
the Upgrade
- Determine if Front End or T-SQL code must be applied
prior to or following the upgrade in order to determine
the code roll-out coordination
- Update previously submitted Change Management request
based on Testing results
- Sign-Off – Testing
|
| 4 |
Production Hardware Setup |
- Server Assembly as well as Windows and SQL Server
2000 Installation
- Configure, setup and burn-in the new hardware
- Sign-Off – Production Hardware
|
| 5 |
Upgrade |
- GO | NO GO Meeting
- Execute the Upgrade Checklist
- Sign-Off SQL Server 2000 Upgrade
- Monitor SQL Server Performance
- Sign-Off – SQL Server 2000 Upgrade
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Part 2 – Critical Upgrade Decisions and Redundant Upgrade
Architecture
In the coming weeks, the next article in the series will detail
the Critical Upgrade Decisions related to ANSI NULLS, Quoted
Identifiers, etc as well as a valuable Redundant Upgrade Architecture
for the project. These decisions can make or break the upgrade
and require fore thought at the inception of the project. Further,
find out how to prevent management’s biggest fear during systems
upgrades with a redundant architecture. Be sure to check it
out!
Resources
- Successful Project Management for Database Administrators
– Jeremy Kadlec – http://www.edgewoodsolutions.com/resources/presentations.asp
- November 2002 - SQL PASS 2002 Seattle Community Summit -
Accessed 01.28.2003
- SQL Server 2000 Books Online - Microsoft Corporation – Published
January 2003 - Accessed 01.28.2003
- Upgrading to SQL Server 2000 – Microsoft Corporation - http://www.microsoft.com/sql/howtobuy/Upgrade_to_SQL_Server_2000.doc
- Published September 2000 – Accessed 01.28.2003
Published 02.25.2003 – Jeremy Kadlec – Edgewood Solutions.
All rights reserved 2003
About the Author – Jeremy Kadlec
Jeremy Kadlec serves as the Principal Database Engineer at
Edgewood Solutions. He has been building technical solutions
for the last five years primarily focused on SQL Server 6.5,
7.0 and 2000. Mr. Kadlec has set and implemented a number of
SQL Server standards to include Upgrades to SQL Server 2000,
EMC Migrations, Unattended Installations, Hardware/Software
Configurations, Disaster Recovery, Database Security, Server
Maintenance and System Performance Tuning. Mr. Kadlec has been
able to implement these solutions as a Project Manager and Lead
DBA by standardizing a project management methodology which
can be used across projects and passed on to new team members.
Edgewood Solutions
Edgewood Solutions (www.edgewoodsolutions.com)
is focused on enhancing the Microsoft SQL Server platform and
delivering database solutions to further benefit the investments
companies have already made based on this product platform.
We recommend and implement processes that are often overlooked,
but should be part of every database installation. We have partnered
with additional companies we feel enhance the SQL Server platform
to include: Lumigent, DBAssociates and Precise Software Solutions.
In addition, our employees have taken an active role in the
SQL Server community. We are members of PASS and one of our
employees is the Vice Chair of the PASS DBA Special Interest
Group. We had the distinct opportunity to provide two presentations
at the PASS Summit in Seattle, ‘Change Management for SQL Server’
and ‘Successful Project Management for Database Administrators’.
Edgewood Solutions delivers the following SQL Server services:
- Disaster Recovery Planning
- Security Strategy
- Performance Analysis and Tuning
- Data Modeling and Database Development
- Database Maintenance
- System Upgrades
- Change Management
- Project Management
- Customized Training
Learn more about how Edgewood Solutions can deliver ‘databases
at their finest’ at www.edgewoodsolutions.com.
Copyright © 2002-2003 Edgewood Solutions All Rights Reserved
Some names and products listed are the registered trademarks
of their respective owners.
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